Highly specialised service team

For brand-owners machine uptime is everything Repeatable quality, shorter runs and at shorter notice, printers depend on reliable, productive workflows that minimize waste and require minimum maintenance.

TRESU Customer Care comprises a team of highly specialized, trained and qualified service technicians and spare parts experts able to offer end-to-end support and advice for optimum performance. The team is designed to react rapidly to defects, either on-site or via remote diagnostics, supervising repairs and carrying out maintenance.

TRESU offers a Customer Care program, which allows customers worldwide to gain maximum value from complete workflows. With the supervision of experienced TRESU technical staff, we provide a framework for driving waste out of the customer’s processes and reduce the cost of printing.

TRESU Customer Care also includes management of installations and consultation to help customers implement lean and cleaner manufacturing practices in areas such as setup time reduction, ink and substrate performance and human-machine interaction.