Remote Support 24/7

We offer complete and competent global customer service and technical support, 24-hours a day.

We receive and handle requests from customer on both technical issues and customer complaints and provide you with a worldwide hotline availability 24/7.

Technical hotline for printing machines and ancillaries:


Europe and RoW:                +45 7027 0029

US (Innovator):                    +1 833 873 7887
US (Chillers & ancillaries): +1 866 873 7887


Technical hotline for digital printing and coating:


Global:                                  +45 7022 9935 


For spare parts:

Please remember to have the serial number from the specific equipment ready when contacting us.

Service Request

Requests will normally only be handled within normal working hours.